Log feedback as it comes up in conversations, right from your Intercom Inbox.
Prioritize feedback based on real data about the customers who provided it.
Keep customers informed with email & in-app messages sent to auto-generated Intercom segments.
"Because Userfeed is deeply integrated with Intercom, it’s super convenient to connect with the user using a channel that they’re already familiar with. Nothing is worse than messaging the user in a bunch of different channels and threads. Userfeed solves this for us beautifully."
"Not only has Userfeed made it much easier to gather feedback, manage it, and close the loop with customers, but it has been extremely helpful in identifying trends and insights we would have potentially missed in the past."
"Feedback activity notifications help everyone in the org stay informed on the voice of the customer. We can then use this information in every decision we make as a business. We're more responsive to users as a result of that, which is leading to reduced churn."
